PLEASE READ ALL INSTRUCTIONS & POLICIES FULLY
BODY CONTOURING SESSIONS MUST HAVE A CONSULTATION BEFORE BOOKING
Cancellations
We understand your plans can change. So please give us a minimum 24 hours' notice for reschedules or cancellations (you can also self-help to change appointment time by using the email confirmation we sent you). If less than 24 hours' notice given for cancellations, we will require a deposit for your future appointments (will be deducted from service).
Please be on-time
Arriving 5-10 minutes early is ideal. Our salon runs on an appointment-based system like clockwork, so if you are late, we will only be able to attend to your treatment until your scheduled appointment time ends. This will normally mean fewer lashes or less favorable results for you for the same amount of cost. If you are more than 15 minutes late, we will have to cancel your booking. Quality lash sets and maximum treatment results are only possible when sufficient time is available.
LASH EXTENSIONS
Refilling
It is recommended that you fill at 50% or more of your lash extensions to keep the full fresh look. Remember washing daily increases your retention by cleansing natural oils from your extensions. If you come with less lashes, I will only be able to fill what I can in the time I have set aside for your service, or you will have to book a new set. I do accept refills over others work with a fee. Please be sure to select Refill over others work to avoid any confusion which can result in less time for your lashes and unexpected fees.
Before you come in
Please make sure all makeup (particularly mascara) or old strip lash glue is removed. No Facial creams or foundations prior to visit so that we don't have tape or eye pad issues which can result in wasted time re taping! Clean your lashes with the recommended lash cleanser to ensure proper adhesion. This will greatly help bonding of your lashes and maximize the lifespan of your new lash extensions. If a lash bath is required, you will be charged $10 for service and lose lash time needed to perform service.
After the service
We will demonstrate how to maintain your lash extensions and give you an after-care instruction card. Please follow the instructions as close as possible to maximize the life span of your lash extensions. Lash Shampoo sets are available for purchase to maintain clean and healthy eyes.